Título
Effective Date: May 28, 2026 • Last Updated: May 28, 2026
1. Acceptance of Terms
Welcome to AbiPilot. These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "User"), and Abi Pilot, LLC, a limited liability company formally registered and organized under the laws of the State of Delaware, United States of America ("AbiPilot", "we", "us", or "our"), concerning your access to and use of the abipilot.com website and the automated SaaS platform (collectively, the "Service").
Agreement
2. Account Registration & Security
Accounts Intro
- Registration Complete
- Registration Accuracy
- Registration Capacity
- You are solely responsible for safeguarding your login credentials (username and password) and for all activities, actions, or transactions executed under your account.
3. Platform License and Acceptable Use
License Grant
Prohibited Behaviors Intro
- Using the platform to send unauthorized commercial communications, bulk marketing spam, or unsolicited messages violating applicable regulatory frameworks (including the CAN-SPAM Act, TCPA, and GDPR).
- Prohibited Reverse
- Prohibited Bypass
- Prohibited Misuse
4. Third-Party Integrations & Google Calendar API
Google Integración Intro
Google Oauth Intro
- Granted Scope: You authorize AbiPilot to read, write, create, edit, or delete calendar events on your primary and secondary calendars to manage bookings, lead schedules, and appointments.
- Compliance Assurance: AbiPilot’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Voluntary Connection: The integration is completely voluntary. You can disconnect your Google Account at any time through the User Dashboard -> Integrations menu. Disconnection instantly and permanently revokes our OAuth access tokens and deletes all connection credentials from our relational databases.
- Third-Party Liability: AbiPilot is not affiliated with or endorsed by Google Inc. We are not liable for any issues, data losses, or outages occurring within Google's proprietary ecosystem.
5. Telephony, WhatsApp, and Consumption Disclosures
IMPORTANT SAAS OPERATIONAL DISCLOSURES: Certain automated agent features within the AbiPilot platform involve dispatching SMS text messages, executing outbound Voice Calls, or sending WhatsApp business messages to lead contacts. These communication capabilities rely on external, third-party telephony gateway APIs (specifically Twilio).
Separation of Telephony Costs:
All consumption-based telephony fees, carriers fee, shortcode rentals, and dispatch costs billed by Twilio (or other telephony providers) are strictly separated from the base subscription fees of your AbiPilot SaaS plan.
- Telephony Billing
- Telephony Exhaustion
- Telephony No Excuse
6. Billing, Payments, and Cancellations
Billing Intro
- Billing Cycle: Subscriptions are billed in advance on a recurring monthly or annual basis, depending on the plan you select.
- Automatic Renewal: Your subscription will renew automatically at the end of each billing cycle unless you cancel it before the renewal date via the Billing Portal in your dashboard.
- Cancellations: You can cancel your subscription at any time. Upon cancellation, your platform access will remain active until the end of your current paid billing period, and no further recurring charges will be processed.
- Refund Policy: All payments are non-refundable. We do not provide prorated refunds or credits for partially used billing months or annual subscription cycles.
7. Intellectual Property Rights
Intellectual Property
Intellectual Property Restrictions
8. Delaware Governing Law and Forum
These Terms, your use of the Service, and any disputes, controversies, or legal claims arising out of or in connection with them, shall be governed by, interpreted, and enforced in accordance with the internal laws of the State of Delaware, United States of America, without regard to conflict of laws principles.
Jurisdiction
Class Action Waiver:
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ABI PILOT, LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED INDIVIDUALLY AND NOT AS A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION.
Jury Trial Waiver:
THE PARTIES HEREBY IRREVOCABLY WAIVE THEIR RESPECTIVE RIGHTS TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT.
9. Disclaimer of Warranties and Limitation of Liability
Disclaimer As Is
Disclaimer Liability
IN NO EVENT SHALL ABI PILOT, LLC'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS EXCEED THE GREATER OF **ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD)** OR THE ACTUAL TOTAL FEES PAID BY YOU TO ABIPILOT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to defend, indemnify, and hold harmless Abi Pilot, LLC, its affiliates, managers, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
- Indemnification Misuse
- Indemnification Content
- Indemnification Violation
- Any issues arising from your voluntary third-party integrations (such as Google Calendar or Twilio).
11. Contact Information
Legal Inquiries
Abi Pilot, LLC
Email: legal@abipilot.com / support@abipilot.com
Official Dirección: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Contact Phone: +1 (703) 869-8884 (Attn: Jorge Alvarez, CEO)